Production Update #2 – Components Taking Shape, Hand Finishing Underway
22 days ago
– Mon, Jul 06, 2026 at 07:58:26 AM
We're pleased to share our next production update with you.
Production Update
Since our last update, we've moved from purchasing raw materials and starting component manufacture, to producing a significant number of the pen components.
It's always exciting to see parts transition from drawings, 3D models, and prototypes, into physical production components, and we're really pleased with the progress being made.
We've now entered the next production stage: hand finishing and polishing.
Each component goes through a careful finishing process to achieve the quality and appearance we want for the final pen. This stage takes time, but it's an important part of ensuring every pen meets our standards.
Once the finishing and polishing stages are complete, including a QC inspection, we'll begin the next major milestone: assembly of the first batch of pens.
We'll continue sharing photos and updates as we move through these stages.
BackerKit Survey Update
We've also made great progress with survey completion - 88% of backers have now completed their BackerKit survey. That leaves approximately 12% still outstanding.
There are a few different groups within that remaining 12%, so we'd like to provide some information that may help.
1. Backers Whose Kickstarter Payment Failed
The largest outstanding group consists of backers whose original Kickstarter payment did not successfully process. If this applies to you, don't worry - there's still an opportunity to complete your order.
BackerKit allows you to complete payment through the survey process, and if your original payment method failed, you can:
- Retry with the same card
- Use an alternative payment method
- Complete your survey once payment has been successfully processed
If you've received emails from BackerKit regarding payment issues, please take a moment to review them and complete the process as soon as possible.
2. Apple Private Relay Email Users
We've also identified a number of backers using Apple's "Hide My Email" / Private Relay service.
Unfortunately, these relay email addresses appear to be linked specifically to Kickstarter and only reliably accept messages sent directly through the Kickstarter platform. Because BackerKit operates as a separate platform, emails sent from BackerKit - including:
- Survey invitations
- Reminder emails
- Project updates
- Confirmation messages
may not be successfully delivered through Apple's relay service.
To help resolve this, we've contacted affected backers individually through Kickstarter's direct messaging system and sent their unique BackerKit survey links there.
If you're using Apple's Private Relay service, please check your Kickstarter messages and inbox for our message containing your survey link.
3. Instalment Payment Backers
For backers who selected Kickstarter's instalment payment option:
Your remaining instalment payments are expected to be collected around mid-July.
Once Kickstarter has successfully completed collection of the final instalment, your BackerKit survey should be automatically generated and sent to you. If you're in this group, there's nothing you need to do right now other than ensure your payment method remains valid.
Locked Surveys & Upcoming Charge Date
A notification for everyone who has already completed and locked their survey: We expect to begin charging cards for shipping, add-ons, and any outstanding balances this week on Wednesday 8th July 2026.
This charge will appear on your bank statement as Thomas Slim London Ltd. Please make sure that you have the correct card information on file. If any issues arise with your payment you’ll receive an email letting your know to correct your payment information.
If you need to review payment information, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://steel-pocket-pen.backerkit.com/
Thank You
We're excited to see the project moving forward from raw materials to finished components, and we're looking forward to sharing the assembly process with you soon.
Thank you again for your patience, support, and enthusiasm. Every completed survey helps us plan production and fulfilment more accurately, so if you haven't yet completed yours, please take a moment to do so.
We'll be back with another update as soon as we have more progress to share.
Thomas Slim Team